Stool Kit: Practitioner

How to Register:

To register a kit for your patient, first log in to your microbiomelabs.com practitioner account. If you do not have an account, please register at microbiomelabs.com/register/practitioner/

  1. Once logged in, select the "Wholesale Order" tab on the left navigation panel.

  2. Then select "BiomeFx Stool Kit Registration" or “BiomeFx Vaginal Health Kit Registration” or the "Register Here" tab.

  3. Once selected, you will navigate to the page to enter patient information. Select a patient in the drop-down menu or select a new patient (Name, Date of Birth, and active patient email are required).

  4. Enter the correct shipping information and validate address.

  5. Select acceptance of Terms and Conditions and place order.

IMPORTANT! BiomeFx kits must be registered and purchased online PRIOR to sending them home with your patients. Please remind patients that upon registration and purchase, an email with patient consent links will be sent to the email entered for the patient. Please check the spelling of all patient emails for accuracy to receive consent. If a patient has yet to receive our consent email, please direct them to their spam or junk folders, as the consent must be accepted upon sample arrival for the lab to process it. Consent request is sent from email address orders@microbiomelabs.com

Lab Status

To check the status of your patients' BiomeFx kits, click the "Manage Labs" tab in your Microbiome Labs account.

Educational Resources

Frequently Asked Questions

  • Use the spatula provided to collect feces from the diaper. We suggest collecting fecal samples from diapers as soon as possible once the bowel movement has occurred. We suggest this being no longer than 30 minutes from the sample delivery into the diaper to transfer to the tube.  If possible, we suggest collecting the fecal sample as far from the urine deposit as possible. If the fecal sample is a type 6 or 7 on the Bristol Stool Chart and there is a lot of urine mixed in, we would recommend trying to collect at a different time.

  • If it's short-term use, it is recommended to wait 7-10 days after stopping before collecting sample. If it's long-term use, go ahead and collect.

  • No, the only contraindication for collecting a sample is during antibiotic use. We recommend waiting 1-2 weeks post antibiotic use before collecting.

  • We recommend waiting 2-4 weeks post colonoscopy before sample collection.

  • No, the sample does not need to be refrigerated.

  • Yes, urine can affect the sample. We recommend donors empty their bladder before beginning the collection.

  • Yes, the included spoon or pipette can be used to collect the liquid sample.

  • This sample will not be approved for processing until it has been registered and/or consented.

  • Samples may be delayed for a number of reasons but often times, the sample is delayed due to needing to be resequenced. If a sample does not produce the amount of required reads after sequencing, the lab will re-prep and re-sequence the sample to try and produce the read depths required.

Have Questions? Need Support?

Reach out to your BiomeFx representative! If you aren’t sure who your representative is, email hello@biomefx.com to inquire so our customer service team can get you connected!